This story has been entirely invented, any resemblance to companies, events, facts, or persons living or dead is purely accidental. Names used in the story have been invented.
POLYADDITIX Company based in Vendée in France, is a former subsidiary of a large international group that manufactures additives and dyes for the industry and for industrial adhesives and resins for flooring.
POLYADDITIX works with many distributors in France. POLYADDITIX additives and dyes are added at the last moment in the resins before their applications.
POLYADDITIX maintains privileged trade relations with its distribution network.
On March 3th evening, its main distributor, BATI-DISTRIX Company, based in the South West of France, calls POLYADDITIX Company to inform him of an "odor problem and resin that does not dry by one of its customers, they do not understand where it comes from, this concerns only the red color. "
On March 4th morning, POLYADDITIX Sales Rep. sends the following email to BATI-DISTRIX "Hi Denis, following your call yesterday I called the plant, can you give me the lot number, I talked to the quality guys it's not impossible, they had to change a component in red dye because of REACH ... I'll call you back in today. "
On March 5th, BATI-DISTRIX quality manager sends an email to POLYADDITIX Sales Rep. "Philippe, the batch number is 56589 F / 2589 Resiflex, can you see this problem quickly, customer not happy… "
On March 6th, POLYADDITIX Sales Rep. answers to BATI-DISTRIX : "Denis, the lot 56589 F is the first batch manufactured with the new component, the prod. has been experimenting with the resin RESIFLIX + *, it seems that the component changed because of REACH, blocks the polymerization, there is, indeed, some reaction gas emission, they said that it smells like formaldehyde, we come back to you asap ...
On March 7th, BATI-DISTRIX Manager sends an email POLYADDITIX Sales Rep. "Philip, I have forwarded your message to SOCAPLIX Company who applied this resin, Mr LOPES, the project leader, has immediately transferred your message to the technical services of the town hall. There is a crisis meeting at the town hall tomorrow at 11am. You absolutely must attend to it. In fact, the resin was applied in a school, there were children who were diseased and they have to go to hospital. There are 2 other relevant sites: the stadium where they had to cancel all the events this weekend and also on SUPERETIX parking. The technical manager of the Town Hall said he is very concerned about the formaldehyde releases, which is carcinogenic.
On March 8th, after a stormy crisis meeting, the Town Mayor, informs the actors in this case that legal developments are more than likely.
On March 15th, he assigned all the parties to the local court.
*This story has been entirely invented, any resemblance to companies, events, facts, or persons living or dead is purely accidental. Names used in the story have been invented.